Privacy policy

Thank you for visiting our website.

Below you will find information on the processing of your personal data by us (hereinafter collectively referred to as the “Privacy Policy”) in a situation when you visit our website:  https://dotlabs.ai or when you contact Dot Labs.

1. Data Controller

The data controller of your personal data processed in accordance with this Privacy Policy Dot Labs FZC LLC, with the address Al Zahia Area, Sheikh Mohammed Bin Zayed Rd Sharjah, UAE (or "Dot Labs”).

In matters regarding your personal data, you can contact us by e-email: [email protected]

2. Purpose and legal basis of processing of personal data

We will process your personal data that we obtain in situations covered by this Privacy Policy for the following purposes:

to respond to inquiries sent to us using our contact details or by any other contact means – based on our legitimate interest as a personal data controller,
to analyze the use of the website, as well as to improve its functioning and security – based on our legitimate interest as a personal data controller,
to pursue and defend against claims, before courts and administrative authorities and outside them – based on our legitimate interest as a personal data controller,
for direct marketing of products or services – based on our legitimate interest if we have an existing relationship or if you agreed to receive marketing information from us,
for data archiving and backing up – in connection with the obligation imposed on us as a data controller to properly secure data and based on our legitimate interest as a personal data controller.

3. Data processed for contact purposes – scope of processing

In the event that you decide to contact us, including by our email address, or traditionally by mail, or in person, as well as in situations where we have the right to contact you (e.g. for marketing purposes), we will process personal data that you provide to us or are necessary to respond to your inquiry (including identification and contact details), or which we have in connection with the relationship that connects us or we have collected from publicly available sources. We process these data due to the fact that they are necessary to pursue the legitimate interests of Dot Labs, i.e.:

in order to reply to a message sent to us and further contact with you,
for direct marketing of own and third party products and services,
for archiving and backing up data in connection with the obligation imposed on us as a data controller to properly protect data).

4. Data processed in connection with the use of our website – scope of processing

Dot Labs uses cookies and other similar technologies such as HotJar, Local Storage, Session Storage and Leadfeeder. If you want to learn more about how we use the data collected using these solutions, please visit our Cookie Policy.

5. How long we process personal data

Your personal data will be processed:

to contact you – from the day they were collected and as long as we are holding the conversation in the matter in which you made contact,
for marketing purposes – for the duration of the relationship that connects us, and then no longer than you can reasonably expect contact after the end of such relationship or until you withdraw your consent to receive marketing communication,
for the purposes of pursuing and defending against claims – for a period not exceeding the limitation period for claims,
for the purpose of improving the functioning and security of the website https://dotlabs.ai – for the time for which these data are necessary to achieve this purpose,
for archiving and backup purposes – for the period determined in accordance with the backup and archiving policy at Dot Labs.

However, in each individual case, we will process your personal data not longer than until you have effectively objected to such processing.

6. Data recipients

We will use due diligence in the selection of entities to which we will transfer your data and in the case of such selected entities we will require that they protect your data by appropriate technical and organizational measures. Your personal data may only be disclosed:

to third parties providing services to us that are needed to achieve the purposes in relation to which we process your data (e.g. IT services, electronic communication, hosting),
to recipients to whom the disclosure is required by applicable law or order of a court or other authority,
to other recipients, if you give us your consent to disclose data to them or if the transfer of data to them is necessary to protect your vital interests or vital interests of other individuals or for the common good.

7. Transfer of data to third countries

Whenever your personal data is transferred outside the European Economic Area (EEA) or to countries that do not provide the same or an adequate level of protection for personal data, we will ensure that this is done on the basis of a valid legal basis and using the safeguards required by law.

8. Links to third party-websites

The website also includes links to third-party websites. When you visit these pages different rules apply than those described here in the field of personal data processing, as well as someone else is the data controller of data processed there. We recommend that you read the rules applicable to the processing of personal data published by the administrators of these websites.

9. Data subject rights

For each of the following rights, you can contact us in particular using the contact details provided in section 1 of the Privacy Policy.

The right to obtain information, access to data and to receive a copy of the data. You have the right at any time to request information about your personal data that we store or to which we have access. At your request, a copy of your personal data that is subject to processing will be presented to you free of charge. For sending each subsequent copy of data we have the right to request a fee that will cover the reasonable costs of handling such a request.
The right to rectify personal data. We take reasonable steps to ensure that your personal data is correct, complete and up to date. If it is necessary to change these data, please let us know.
Right to data portability. You have the right to request the transfer of your personal data in a structured, commonly used machine-readable format, as well as to request the transfer of data to another data controller, when your consent is the legal basis for the processing of your personal data.
The right to delete data and to limit processing. In the cases indicated in the provisions of law on the protection of personal data, you have the right to request the deletion of your personal data. However, this right is not absolute – there may be occasions when we are still entitled to process your personal data. You can also request a restriction on the further processing of your data.
Right to object to processing. In the cases indicated in the provisions of law, you have the right to object to the further processing of your data when the legal basis for the processing of personal data is our legitimate interest.
The right to lodge a complaint with a supervisory authority. You have the right to lodge a complaint with the supervisory body dealing with the protection of personal data – in principle, it will be the President of the Office for Personal Data Protection.